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Connected pest management: your questions answered

Connected pest management is changing how commercial facilities deal with rodents, moving away from scheduled check-ins toward continuous, around-the-clock monitoring.

If you manage a food processing plant, warehouse, healthcare facility, or any site where rodent activity carries real consequences, read on to find out how PestConnect works and what benefits it can bring to your business. Below, we answer the questions we hear most often from facility managers across the Midwest and western United States.

How PestConnect works

Before getting into devices and contracts, it helps to understand the basics: how sensors detect activity, where the data goes, and what keeps the system from interfering with your building. 

PestConnect devices use infrared sensors and wireless technology to pick up rodent movement the moment it happens. When a device is triggered, an alert goes straight to your local Presto-X team with the exact device, date, and time of the activity. That detail lets your technician respond to confirmed activity instead of waiting to spot a problem on the next scheduled visit.

No. PestConnect runs on its own independent wireless network. It does not connect to or affect your facility's internet, hardware, or machinery, so there is no added risk to your existing IT infrastructure.

All activity feeds into PestNetOnline, our data management system. It gives you real-time alerts, trend reports, interactive maps, and audit-ready documentation whenever you need them. Your Presto-X technician uses the same data to review patterns and refine your program over time.

There is no set number. It depends on your facility's size, layout, pest history, and specific risk areas. Every installation starts with a site survey, where your technician maps entrances, exits, and the spots most likely to show early signs of activity.

Choosing the right PestConnect device 

Not every facility faces the same rodent pressure, which is why PestConnect includes a few different devices built for specific jobs, indoors, outdoors, or both.

Presto-X currently offers three connected devices, each built for a different part of your rodent program. Dual Autogate Connect protects your building's exterior, Multi Rodent Trap Connect covers interior mouse activity, and T-Rex Connect delivers real-time rat capture indoors or out. Your technician will recommend a mix based on your site survey.

It is a patented exterior bait station with a smart gate mechanism. The gate only opens when the sensor detects a target rodent, which helps restrict access to non-target animals and unauthorized personnel. It is constructed to withstand industrial conditions and is certified by HACCP International for use around food handling facilities, making it a strong fit for food processing and warehouse perimeters.

Yes. It is a wireless, live multi-catch device built for interior use, offering continuous 24/7 monitoring against mice. Because it captures and reports in real time, it is well suited to food processing and pharmaceutical environments, where even minor interior rodent activity poses a compliance risk.

Yes. T-Rex Connect is a non-toxic, connected snap trap that uses patented interlocking teeth and sends an instant wireless alert the moment a rat is captured. It carries an IP67 rating, so it holds up in cold storage, loading docks, and outdoor perimeters, and it supports zero-tolerance baiting policies for facilities that need to limit chemical use.

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For facility managers  

If you are the one responsible for keeping a site running smoothly, these are the practical questions about rollout, contracts, and day-to-day service that tend to come up first.

A traditional weekly visit adds up to roughly 52 hours of coverage a year. A quarterly plan offers far less. 24/7 rodent monitoring runs 8,760 hours a year, which means activity gets flagged as it starts rather than discovered weeks later during the next scheduled stop.

Every PestConnect installation begins with a site survey. Your technician assesses your facility, maps risk areas, and builds a device placement plan around your layout, pest history, and operational needs. Once installed, devices run continuously, feeding data into PestNetOnline so your program keeps improving as your technician learns more about the site.

Yes. PestNetOnline makes it straightforward to track activity and pull service records across sites from a single platform. Presto-X operates in more than 20 states and supports multi-site pest management through our affiliation with the Rentokil family of brands, so national accounts get a consistent approach everywhere they operate.

No. The technology is there to support your technician, not replace them. Real-time data helps your technician target the right areas and respond faster, but resolving activity on-site still comes down to their expertise.

Our devices are built to handle tough commercial conditions, including cold stores and hard-to-reach exterior locations. Whether a specific space is a good fit depends on the initial site survey, which checks signal transmission and the best placement before anything goes in.

Compliance, audits, and rodenticide use 

Regulations around rodent control keep tightening, and the facilities we work with are under more pressure than ever to prove their program is working. Here is how PestConnect fits into that picture.

Rodents reproduce fast. A single female mouse can produce between 25 and 120 offspring a year, and under favorable conditions a small population can double within a few months. Rentokil's 2024 State of the Rodent Report also found a 76% jump in rodent activity across the Midwest compared to the year before, which makes continuous monitoring far more valuable than a once-a-week check.

PestNetOnline captures every alert and technician response with a timestamp, so producing documentation for an internal or external audit is a matter of pulling a report rather than searching through paper logs. PestConnect meets the interior rodent device specifications of all major third-party audit standards, which matters given that pest findings remain one of the more common issues cited in food facility inspections.

Yes. States including California, Connecticut, and New York have introduced tighter rules around anticoagulant rodenticides, and more are expected to follow. Connected rodent monitoring targets specific problem areas instead of relying on blanket baiting, which has been shown to reduce rodenticide bait usage by as much as 60% at sites moving from traditional to fully connected programs. That shift toward prevention lines up with where regulations are heading and supports the broader principles of integrated pest management.

PestConnect operates on its own independent wireless network, isolated from your facility's Wi-Fi, IT systems, and machinery. That separation is a deliberate part of the system design, so bringing connected devices into your building does not open a new point of access to your internal network.

Still have questions about connected pest management?

Every facility is different, and the best way to know if PestConnect fits yours is to talk it through with your local team. Presto-X has served businesses across the Midwest and western United States since 1932, including hospitals and healthcare facilities, hotels, and pharmaceutical manufacturers. Contact us to request a free inspection, and our team will walk your site and answer anything this guide did not cover.

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PestNetOnline delivers real-time visibility and audit-ready reports for your entire operation.

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